My Oracle Support Banner

Duplicate Of Participants In Create Dispute Participant List (Doc ID 2627226.1)

Last updated on JANUARY 13, 2020

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Incentive Disputes

ACTUAL BEHAVIOR
---------------
Duplicate of participants in create dispute participant list

in the create dispute page available to participants on the drop down list for the "Participant Name" field we are seeing duplicates of the participants.
This happens when logging in with a user that is a participant that also is a manager of other participants, so that he can see himself and the participant that he manages. Only the participants he manages are duplicates, not the manager himself. This could be done to the participants being assigned to more than one role or compensation plan.

The same does not happens when an analyst use the participant snapshot --> Create Dispute. Here each participant is available only one time.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.