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Eligibility Rules Prevent Partner Organization Users from Copying Quotes (Doc ID 2627349.1)

Last updated on APRIL 20, 2020

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 D and later
Information in this document applies to any platform.


When partner organization users attempt to copy a quote they observe an error that all parts on the quote are not available. Eligibility rules are acting on the commerce process the partner organization user is accessing. When the user attempts to copy the quote, even a quote they have just created, they see the error below where XXXXXX denotes all parts on the quote:
Unable to copy quote.
The following part is no longer available: XXXXX.





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