Opportunity Revenue Edit Cannot be Restricted In CX Cloud Mobile
(Doc ID 2627356.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle Fusion Mobile Sales Cloud Service - Version 11.13.19.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.10.0 version, CX Mobile Application
ACTUAL BEHAVIOR
---------------
Opportunity Revenue is editable in CX Cloud Mobile
There are few layouts for Opportunity Detail view, where the user is not able to edit the opportunity. We removed the "Edit" option from details layout.
The problem is that users still can edit the opportunity revenue lines, regardless of the edit option of the opportunity.
EXPECTED BEHAVIOR
-----------------------
Opportunity Revenue should not be editable
Business impact
-----------------
Users can update opportunity revenue lines after getting to a stage where the opportunity should not be changed in anyway.
Steps to Reproduce
----------------------
1. In app composer , Create a custom layout from Opportunity Detail layout
2. On custom layout, top right ellipsis > Turn off 'Edit' option
3. Login into X mobile, download sandbox and test that Opty Detail view does not have Edit option
4. Click on Product in Opty, there is still a pencil icon on top of this , so Product record is editable in Mobile
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |