My Oracle Support Banner

Upload Enterprise Structures And Hierarchies Errors Out With "Error: File not found." (Doc ID 2627372.1)

Last updated on JANUARY 08, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Set Up FCR-Define Ledgers

When attempting to Upload Enterprise Structures and Hierarchies,
the following error occurs.

ERROR
-----------------------
--------------------------------------------------------------------------------
Paused State: pausedState_HO_1 - resuming execution
Error: File GLHierarchiesOnly.xml does not exist in /tmp/RapidImpl/<ESS_Job_ID>/ directory
Error: File not found.
--------------------------------------------------------------------------------
Error: Zipping /tmp/RapidImpl/<ESS_Job_ID>
java.lang.NullPointerException


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload Enterprise Structures and Hierarchies
2. Check the ESS Job status and review the log file for the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Upload Enterprise Structures and Hierarchies.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.