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Export Dashboard Not Exporting All Rows (Doc ID 2628048.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Analytics

ACTUAL BEHAVIOR
---------------
When attempting to export data from dashboard, not all records get exported

EXPECTED BEHAVIOR
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Dashboard Export option should export all records from the query

STEPS
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The issue can be reproduced at will with the following steps:
1. Imported Negative Dashboard available in https://cloudcustomerconnect.oracle.com/posts/55ade299af
2. Adjusted some columns in the Customer without Activities and the Owner details analysis
3. Set dashboard properties to Export All records
4. Run dashboard
5. Select Export > Excel
6. Only the data showing in UI shows in excel

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot export all data available in the report

Cause

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In this Document
Symptoms
Cause
Solution


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