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Users Shown a White Screen on Reconfigure Before Config is Shown (Doc ID 2628074.1)

Last updated on JANUARY 27, 2020

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 B and later
Information in this document applies to any platform.

Symptoms

When a model is reconfigured, users are taken to a white page before being taken to config. In previous versions of CPQ, when reconfigure is run, the user stays in commerce until config is loaded. When loading is long, the site appears to have frozen on this white screen.

Cause

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In this Document
Symptoms
Cause
Solution


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