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Stopped Receiving Emails from OCC (Doc ID 2628546.1)

Last updated on JANUARY 21, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Reported Version: 19.5.1


Stopped receiving Forgotten Password email.  It is likely that the issue is happening with other types of emails too.  The issue happens with all the users.


No misconfigurations were found.

Reproducible Steps:
1- Go to Storefront site
2- Click on Log in
3- Click Forgotten Password link
4- Type email address


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