TCC netchange: The specified entity cannot be found. Path: User.UserAccount,UserAccount.OLFCoverageAreas,OLFCoverageArea.Organizations/Organization. (Doc ID 2628682.1)

Last updated on AUGUST 04, 2023

Applies to:

Symptoms

TCC user netchange tries to remove the organization code from user's OLFCoverageAreas. However, the import fails with the following error:
The specified entity cannot be found. Path: User.UserAccount,UserAccount.OLFCoverageAreas,OLFCoverageArea.Organizations/Organization. Search criteria: Organization.Code="<VALUE>";

The <VALUE> in the error message represents the organization code value specified for an organization's search criteria in the import.

<User>
   <OLFCoverageAreas>
      <OLFCoverageArea>
         <Organizations>
            <Organization action="remove">
               <Code searchType="search" searchValue="<VALUE>"/>
            </Organization>
         </Organizations>
      </OLFCoverageArea>
   </OLFCoverageAreas>
</User>

Cause

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