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OMC : Oracle Clusterware And Oracle Cluster Node Entities Reported Down (Doc ID 2629024.1)

Last updated on JANUARY 15, 2020

Applies to:

Oracle Management Cloud - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.


In Oracle Management Cloud (OMC), after upgrading the Oracle Clusterware And Oracle Cluster Node Entities from 12c to 18c they are reported down.

The entites were actually up & running, but they are shown DOWN in OMC.

gcagent log had the following error stack:

019-08-18 00:30:58,392 [66721:B38313A6] INFO - Executing command for Response *<12c DB_ORACLE_HOME>/bin/crsctl* check crs
2019-08-18 00:30:58,392 [66721:B38313A6] INFO - command Result first false
*2019-08-18 00:30:58,392 [66721:B38313A6] INFO - command Result second Cannot run program "<12c DB_ORACLE_HOME>/bin/crsctl": error=2, No such file or directory*
2019-08-18 00:30:58,392 [66721:B38313A6] INFO - Response metricResultem_result=0

Verifying the location "/orgrid/orahome/product/12102/bin" does not exist any more as the entity is already upgraded to 18c.


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