Consumer Goods Mobile Application Doesn´t Open In Android 6
(Doc ID 2629458.1)
Last updated on DECEMBER 22, 2020
Applies to:
Oracle Fusion Sales for Consumer Goods - Version 11.13.19.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.04.0 version, Consumer Goods Mobile App
ACTUAL BEHAVIOR
---------------
Consumer Goods Mobile application doesn´t work in Android 6
In Android 6 the application does not open correctly
After downloading Consumer goods Retail Eexecution app, it shows the app is installed.
Opening the app shows: "unpacking assets"
'Shortcut of "Retail Execution" created."
Actual app does not open , only shows ORACLE screen and stays that way
EXPECTED BEHAVIOR
-----------------------
App should open on Android 6
STEPS
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The issue can be reproduced at will with the following steps:
1. After downloading RE app, it shows the app is installed.
2. Opening the app shows: "unpacking assets"
3. 'Shortcut of "Retail Execution" created."
4. Actual app does not open
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open RE app
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |