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OAC (CouldAtCustomer) : Restore Backup : PSM-BKP-5106 : PSM-BKP-5107 : Restoration Execution Failed (Doc ID 2629645.1)

Last updated on JANUARY 28, 2020

Applies to:

Oracle Analytics Cloud - Classic - Version 18.2.3 and later
Information in this document applies to any platform.

Symptoms

OAC (C@C) Instance

Trying to restore old backup for OAC application running on C@C but getting below error:-

Activity Submitted
Activity Started
Submitted the restoration precheck for remote execution
Restore Precheck for backup id <backup_id> successful
Submitted the restoration for remote execution
PSM-BKP-5106: Operation failed and will be retried.
PSM-BKP-5106: Operation failed and will be retried.
PSM-BKP-5107: Restoration execution failed.
Activity Ended

Log Dir: /bi/log/provisioning
Log file name: /bi/log/provisioning/restore_vm.log

 

INFO Extracting
<backup_dir>/bi_backup_<ID>.tar...
ERROR Error during backup
Traceback (most recent call last):
File "<bootstrap>/bics_tools_zip/service_scripts/backup/bi_restore.py",
line 119, in execute
do_platform_restore(extract_dir+'/platform.tar', rpd_password)
File "<bootstrap>/bics_tools_zip/service_scripts/backup/bi_restore.py",
line 38, in do_platform_restore
os.rename(domain_home,backedup_domain)
OSError: [Errno 39] Directory not empty

....

INFO Extracting
<backup_dir>/bi_backup_<ID>.tar...
ERROR Error during backup
Traceback (most recent call last):
File "<bootstrap>/bics_tools_zip/service_scripts/backup/bi_restore.py",
line 119, in execute
do_platform_restore(extract_dir+'/platform.tar', rpd_password)
File "<bootstrap>/bics_tools_zip/service_scripts/backup/bi_restore.py",
line 38, in do_platform_restore
os.rename(domain_home,backedup_domain)
OSError: [Errno 39] Directory not empty

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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