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BARC 2701| Not Able To See Custoimer Assigned Pricelist (Doc ID 2629691.1)

Last updated on JANUARY 24, 2020

Applies to:

Oracle Financial Services Revenue Management and Billing Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

On : 2.7.0.1.0 version, Oracle Financial Services Revenue Management and Billing Cloud Service

ACTUAL BEHAVIOR
---------------
Not able to see customer assigned price list

Issue:
Navigating from the main account screen search screen (when searching invoice account), we are not able to see the customer assigned price list.

 

 

EXPECTED BEHAVIOR
-----------------------
Assigned price list should get display to customer.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to customer assigned price list.
2. First Navigate: Main Menu>>Financial>>Billable Charge>>Search.
3. Then Navigate From Person context menu to 'Go To Price List Assignment'.
4. Search by 'Current Price List Assignments' as well as 'Historical Price List
Assignments'


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the customer assigned price list.

Cause

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In this Document
Symptoms
Cause
Solution
References


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