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Oracle Fusion Public Sector Cloud: Comments Cannot Be Added On Workflow And Comments Tab On Permit Details Is Completely Blank (Doc ID 2629836.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Public Sector Permits Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Permits

Comments cannot be added on workflow and comments tab on permit details is completely blank

Expected:
Comments on workflow and permit will be available to authorized users.

Actual:
Comments cannot be added on workflow and comment page on permit is blank (no add button or any empty grid).


STEPS
-----------------------
1. Log in to PSCR as permit tech.
2. Find an open, submitted permit.
3. Go to the workflow and try to add a comment to a workflow task. There is no Add Comment button.
4. Go to the comments tab under permit details and try to add a comment. There is no Add Comment button.


Cause

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In this Document
Symptoms
Cause
Solution


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