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Schedule Custom Groovy Object Functions process is resulting in an error: Object XXXXX not found for object XXXXX (Doc ID 2630011.1)

Last updated on JANUARY 17, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Accounts, Contacts, Households

Schedule Custom Groovy Object Functions process is resulting in an error.

ERROR
-----------------------
JobId 999999 completed with error:
JBO-29000: Unexpected exception caught: oracle.apps.crmCommon.extensibility.framework.core.ExtensibilityRuntimeException, msg=Cannot invoke object function XXXXXXXXXXXXXXX, encountered exception: Object XXXXX not found for object XXXXX: Cannot invoke object function XXXXXXXXXXXXXXX, encountered exception: Object XXXXX not found for object XXXXX

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign-on to application as administrator
2. Navigate to Tools > Scheduled Processes
3. Click "Schedule New Process" button
4. Click the dropdown arrow and Search at the bottom of the dropdown list
5. Enter "Schedule Custom Groovy Object Functions" in the Name and search
6. Select the process from the list and click OK
7. Click OK again
8. Enter the following parameter values in the "Process Details" window:
  Object Name: XXXXX
  Object Function: XXXXXXXXXXXXXXX
9. Click the Submit

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the function on the asset object.

Cause

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In this Document
Symptoms
Cause
Solution
References


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