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Fusion Applications - Global Payroll - Retro error for unpaid leave (Doc ID 2630244.1)

Last updated on JANUARY 21, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version,

When attempting to run retro process for an employee
the following error occurs.

ERROR
-----------------------
PAY-1635031: An error occurred when processing formula ELEMENT NAME ENTITLEMENT RESULT.
AY-1635399: An error occurred during formula execution. (ORACLE_ERROR_TEXT=) (FORMULA_ERROR_TEXT=An external function call error occurred for formula ORA_ENTITLEMENT_CALCULATOR, line 321.)
In { pyxipmt
message text = An error occurred during formula execution. (ORACLE_ERROR_TEXT=)
(FORMULA_ERROR_TEXT=An external function call error occurred for formula ORA_ENT
ITLEMENT_CALCULATOR, line 321.)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Retro process for an employee - error occurs



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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