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Cannot Rollback a Specific Process (Doc ID 2630273.1)

Last updated on FEBRUARY 18, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, US - United States Legislation

Cannot find a process to be rolled back via Submit a process or report option>Roll back process

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Checked Roll back in checklist, Roll Back a process or Report
- No open process for W2 Register is displayed
2. Head to the Regulatory & Tax Reporting area and click search on homepage
- Process shows as still open
3. Open the process to confirm the process is open
4. Head to actions roll back
5. The process starts the roll back with a confirmation pop up
6. Monitor the process and an error is returned.
7. Checked log for errors

 

Cause

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In this Document
Symptoms
Cause
Solution


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