My Oracle Support Banner

Unapply Receipt Fails With Error Cannot Update The Chargeback Associated With This Receipt (Doc ID 2630380.1)

Last updated on MAY 28, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to unapply receipt from an invoice, following error occurs.

ERROR
-----------------------
Cannot update the chargeback associated with this receipt.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manage Receipts
2. Search the receipt
2. Actions>Unapply Application


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.