My Oracle Support Banner

Service Users Can't Log Into Office 365 Client (Doc ID 2631087.1)

Last updated on JANUARY 29, 2020

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

In Production,  users unable to log into Oracle Engagement Cloud for Office 365.

Error: This action cannot be performed. the permissions of this message are restricted. error 403, error 500.

All affected users have "Sales Restricted User" role.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.