Service Users Can't Log Into Office 365 Client (Doc ID 2631087.1)

Last updated on JULY 30, 2024

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

In Production, users unable to log into Oracle Engagement Cloud for Office 365.

Error: This action cannot be performed. the permissions of this message are restricted. error 403, error 500.

All affected users have "Sales Restricted User" role.

Solution

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In this Document

Goal

Solution

References

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Service Users Can't Log Into Office 365 Client (Doc ID 2631087.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!