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Primary Phone field in Organization's Search Results is different than Organization's Profile View (Doc ID 2631237.1)

Last updated on JANUARY 11, 2021

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.10.0 version, Accounts, Contacts, Households

Customer is setting the formatted phone number on Phone field of organization's primary phone. The display format of Primary Phone field in Organization Profile view is different than Primary Phone field in Organization Search Results view

How to display Primary Phone field in same format in both views?
 

Solution

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In this Document
Goal
Solution


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