FA: SCM: OM: Order Cancellation Fails With: The order was not priced because the product charge for the item does not contain a value. Include a value, and then reprice the order. (Doc ID 2631426.1)

Last updated on APRIL 17, 2023

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Users are unable to cancel a sales order successfully as the lines remain at cancellation requested. The following error is reported:

The order was not priced because the product charge for the item does not contain a value. Include a value, and then reprice the order.

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In this Document

Symptoms

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