My Oracle Support Banner

Changes to Custom Profile Property made in Occs-Agent UI are not Saved (Doc ID 2631582.1)

Last updated on JANUARY 31, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Client has a custom profile property called 'custom_prop' that has been correctly configured as part of the shopperType 'user' object per documentation, How to Add New Property to User Profile? (Doc ID 2168692.1)
The new property is correctly seen on the shoppers profile page in occs-agent, but when the value of this property is modified and 'save' is clicked the new value is not saved.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.