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AP Invoice Payment proposes 0 amount when there is an unpaid amount (Doc ID 2631907.1)

Last updated on JANUARY 23, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Manage Invoices-Audit Invoices

ACTUAL BEHAVIOR
---------------
When creating a payment for partially paid invoice, the application doesn't let you pay the remaining amount, it proposes 0 amount as payment.

EXPECTED BEHAVIOR
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When creating a payment for partially paid invoice, the application should let you pay the remaining amount.
STEPS
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Create payment for invoice

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reconcile the invoice/payments with the GL

Cause

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In this Document
Symptoms
Cause
Solution
References


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