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Mobile Application Navigation Issue (Doc ID 2631970.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Mobile

When attempting to ,
the following error occurs.

ERROR
-----------------------
The Search button and Settings button collapsed to the center of the Selected object (in this case Leads object) in CX Cloud Mobile app.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter in CX Cloud Mobile app
2. Log in with user credentials
3. Select the Leads object
4. The issue can be seen of the top of the page

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Cannot perform Create objects of Search of desired information.

When attempting to Create a Lead object, the following error occurs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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