"Unknown CloudDataType" in Primavera.CacheService.log and Various Event Codes Show Exactly 1 Hour after Login To P6 ProCloudConnect With SSO
(Doc ID 2632191.1)
Last updated on SEPTEMBER 20, 2021
Applies to:Primavera P6 Enterprise Project Portfolio Management - Version 18.8 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.
When using P6 Professional with Cloud Connect driver type and SSO, various event codes appear after exactly 1 hour counting from login timestamp. The event codes include but not limit to the following:
- Activity was deleted by another user.
- TCVirtualTable.ExistInDB: table=(Activity), sql=(), Exception=(Stream read error)
- TCVirtualTable.ExistInDB: table=(WBS), sql=(), Exception=(Stream read error)
- PRM DBAccess Error: Stream read error
- WBS was deleted by another user.
In the Primavera.CacheService.log, see the following error:
<$timestamp> Information Exception Error received from cloud server:
System.Exception: Unknown CloudDataType
at Primavera.Venus.Infrastructure.Types.CloudSupport.CloudResponse.SetupData(IStreamedBsonBufferReader buffer, Encoding encoding)
at Primavera.Venus.Infrastructure.Types.CloudSupport.CloudResponse.CreateFromRawStream(Stream rawBuffer, Encoding anEncoding)
at Primavera.Venus.Data.CloudStore.CloudHydrator.GetResponseFromBytes(Stream bytes)
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