CX Cloud Mobile: User sees PriceBookHeaderSelectOneListOfValues Error While Loading Pricebook List
(Doc ID 2632452.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle Fusion Mobile Sales Cloud Service - Version 11.13.19.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.10.0 version, CX Mobile Application
Error to load Pricebook list Mobile
With a specific user, when he tries to select one Pricebook on mobile, the system does not load the pricebooks and returns error (PriceBookHeaderSelectOneListOfValues).
ERROR
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PriceBookHeaderSelectOneListOfValues
STEPS
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The issue can be reproduced at will with the following steps:
1. In Mobile > Opportunity > Edit Opportunity > Open Product > edit > Click LOV for custom DCL pointing to PriceBook > Click on Search > Type anything in the search area and hit search button > See error
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, user cannot select Pricebook on mobile
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |