My Oracle Support Banner

Unknown Error When Clicked On Save & Price (Doc ID 2632973.1)

Last updated on MARCH 02, 2020

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 B and later
Information in this document applies to any platform.

Symptoms

When attempting to run Save and Price action after creating a new quote, The following error occurs:
Reporting Runtime error (class net.sf.ehcache.CacheException): net.sf.ehcache.CacheException: java.io.OptionalDataException

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.