Export Attachment in Error Status
(Doc ID 2633319.1)
Last updated on MARCH 04, 2020
Applies to:
Oracle CRM On Demand - Version 031CS to 031CS [Release 31]Information in this document applies to any platform.
Symptoms
On : R38, CRMOD
When attempting to export Account and Activity Attachments the following error occurs : Export fails in Error status
STEPS
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The issue can be reproduced at will with the following steps:
1. Check under user ID : xxx
2. Under Exports tab we can see many Accounts and Activity Attachments failed with Error status.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot export Accounts and Activities attachments
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |