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Navigate to Sales Compensation , Get Blank White Screen or Error You Do Not Have Permission to Access This Information. Contact Your Help Desk. (Doc ID 2633503.1)

Last updated on JUNE 17, 2020

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

When the user navigates to Incentive Compensation > Sales compensation page , user get a white, blank screen or the following error occurs.

ERROR

You do not have permission to access this information. Contact your help desk. (FND-13)
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: Incident ID: 14, Server Domain: FADomain, Server Instance: UIServer_HA, Application Name: ORA_FSCM_UIAPP."

Cause

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In this Document
Symptoms
Cause
Solution


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