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Proper error message for the error received in Manage Payroll Definitions while performing a Payroll End Date (Doc ID 2633827.1)

Last updated on JANUARY 29, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
When attempting to end date a Payroll in case of employees tagged in that payroll, below error occurs
"Unable to retrieve content. Additional information for "Remote Region error #":
An error occurred while invoking task Manage Payroll Definitions. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk.."

EXPECTED BEHAVIOR
-----------------------
Error Message should be more meaningful and required proper message if user has to delete payroll relationships for employees with this payroll.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click on Others > Setup and Maintenance > Tasks > Search
2. Type Manage Payroll Definitions and search any then click on Particular Payroll Code
3. Click on End date
4. Error occurs



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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