Proper error message for the error received in Manage Payroll Definitions while performing a Payroll End Date
(Doc ID 2633827.1)
Last updated on JANUARY 29, 2020
Applies to:Oracle Fusion Global Payroll Cloud Service - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Global Payroll
When attempting to end date a Payroll in case of employees tagged in that payroll, below error occurs
"Unable to retrieve content. Additional information for "Remote Region error #":
An error occurred while invoking task Manage Payroll Definitions. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk.."
Error Message should be more meaningful and required proper message if user has to delete payroll relationships for employees with this payroll.
The issue can be reproduced at will with the following steps:
1. Click on Others > Setup and Maintenance > Tasks > Search
2. Type Manage Payroll Definitions and search any then click on Particular Payroll Code
3. Click on End date
4. Error occurs
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document