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Delegated Authentication - User Is Locked, But Admin Console Does Not Reflect That (Doc ID 2633949.1)

Last updated on DECEMBER 15, 2021

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Goal

On : NA version, Group Management

Delegated authentication - user is locked, but admin console does not reflect that

Set up Delegated authentication with Active Directory.
User account is locked due to multiple failed logins. IDCS login screen shows that the user is locked and further login attempts display user is locked. This is correct behavior.
But, the following issues are noticed.
1. Admin console does not show that the user status as "locked".
2. When the admin searches for all the locked accounts, the locked user does not show up.

Solution

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In this Document
Goal
Solution


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