My Oracle Support Banner

FA: SCM: OM: Revised Order Stuck In Approval Pending With Error - "Orchestration process <Orchestration Number> for order <Order Number> failed. Contact your system administrator. (DOO-2685208)" (Doc ID 2634168.1)

Last updated on JANUARY 28, 2021

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Manage Orders

When user revised an Order it stuck in Approval Pending with error.

ERROR
---------
Orchestration process <Orchestration Number> for order <Order Number> failed. Contact your system administrator. (DOO-2685208)

STEPS
---------
1. Revised the order.
2. Order approved by default (Auto-Approved)
3. Order stuck at Approval Pending.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.