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Why Support Request Field On My Tasks Landing Page Not Drillable? (Doc ID 2634419.1)

Last updated on MARCH 11, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.10.0 version, Activity Management

Support Request Field on My Tasks Landing Page Not Drillable

Within the Activities object, the landing page on the My Tasks tab does not allow users to drill-down on the Support Request link. However, this is available on the All Activities tab. Is there a way to make this also drillable in the My Tasks tab?
 

Solution

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In this Document
Goal
Solution
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