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Stripe Payment Integration Issue (Doc ID 2634521.1)

Last updated on FEBRUARY 05, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Hosting Services - Environment Issues

When attempting to connect to stripe per curl command the following error occurs.

ERROR
-----------------------
{
  "errorCode": "14000",
  "message": "Extension Server could be down or not reachable. Please check your configuration or contact your system administrator.",
  "status": "500"
}
 

Changes

IP address is not whitelisted to be utilized directly for communication with stripe. The is expected behavior for occ environment.
 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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