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Refund for Orders with Discounts Causes Mismatch in the Amount Refunded (Doc ID 2634525.1)

Last updated on SEPTEMBER 25, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

For the orders including multiple items and an order level promotion applied on them, the refund amount is not calculated correctly when the order is chosen for refund through Agent.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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