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Self Service Users Sync With IDCS (Doc ID 2634599.1)

Last updated on MARCH 25, 2020

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.10.0 version, Digital Customer Service

When an new self service user is created and approved, Self Service user is not syncing automatically in IDCS. How to resolve the same.
 

Solution

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In this Document
Goal
Solution


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