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51000 Error Occurred While Retrieving the External Price Response Code (Doc ID 2634876.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When attempting to place an order on the checkout screen, the following error occurs.

errorCode: "51000"
message: "An error occurred while retrieving the external price response code."
status: "500"

 

Changes

Oracle Commerce Cloud (OCC) is integrated with Oracle Configure, Price, and Quote (CPQ) Cloud for use of external prices. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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