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Receipt Reversal Comments For Miscellaneous Receipts are Not Visible from UI (Doc ID 2635247.1)

Last updated on JULY 01, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms


Receipt Reversal comments not visible for Miscellaneous receipts

While reversing miscellaneous receipts, comments were entered by business users. After successfully reversing and saving the receipts the reversal comments are not visible for business users

The issue can be reproduced at will with the following steps:
1. To to Receivables -> Account Receivables -> Create Receipt
2. Create a miscellaneous receipt. Save
3. Reverse the miscellaneous receipt
4. Review data from the table ar_cash_receipts_all.REVERSAL_COMMENTS. the comment is successfully saved to the database
5. Under Status Change History the column 'Reversal Comments' does not show the comments entered



Cause

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In this Document
Symptoms
Cause
Solution
References


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