UNACCOUNTED INVOICE WITH INCORRECT BSV SEGMENT
(Doc ID 2635766.1)
Last updated on AUGUST 04, 2022
Applies to:
Oracle Fusion Payables Cloud Service - Version 11.13.19.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.10.0 version, Manage Invoices-Audit Invoices
When attempting to account the invoice,
the following error occurs.
ERROR
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The segment value Legal Entities in the account XXXXX-YYYYYYY-XXXX-0000-000000-XXXXXx-00000 is not assigned to the ledger Corporate US. Cause: The balancing segment value is not assigned to the ledger. Action: Modify the account rule to use a different balancing segment value for the journal line or assign the balancing segment value to the ledger {LEDGER_NAME}.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create invoice, validate
2. cancel incorrect invoice line
3. try to account - error
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot account the invoice.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |