After upgrade to from 19.4.3 to 20.1.1 for Oracle Content and Experience Cloud Classic (OCE), Unable To Publish Asset - "Asset Is Not Publishable" & "Invalid Access To Publish To This Channel" (Doc ID 2635792.1)

Last updated on JULY 06, 2020

Applies to:

Symptoms

After upgrade to from 19.4.3 to 20.1.1 for Oracle Content and Experience Cloud Classic (OCE), customer was having an issue publishing assets to a channel. All users are faced with the following errors:

• Asset is not publishable
• Invalid access to publish to this channel

HAR file had the following errors:
1) Issue with the Publish Channel

\"rule\":\"ensure-channel\"
\"valid\":false
"code\":\"invalid_channel\"
\"message\":\"[initialization] Unexpected error getting Policy\"}

2) Asset is marked as not publishable:

\"rule\":\"ensure-publishable\"
\"valid\":false
\"code\":\"not_publishable\"
\"message\":\"Item is not publishable\"}]}]}]}}]}}

3) Could not get the publish policy id:

\"publishPolicy\":{\"id\":\"\"
\"error\":\"[initialization] Unexpected error getting Policy\"}
\"variationPolicies\":[{\"name\":\"INVALID\"

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.