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Fusion Applications - Global Payroll - Error while trying to open output for report: the file is corrupt and cannot be opened (Doc ID 2636175.1)

Last updated on MARCH 02, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Global Payroll

When attempting to open the output for payroll register report,
the following error occurs.

ERROR
-----------------------
the file is corrupt and cannot be opened



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run payroll register report - go to task - view output - open
2. Error occurs
3. Download the output from Report Job History - able to open the output

Cause

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In this Document
Symptoms
Cause
Solution
References


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