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Login to OSN Results in Blank Page and Spinning Wheel After Turning Off Extended Collaboration (Doc ID 2636219.1)

Last updated on MAY 01, 2023

Applies to:

Oracle Social Network Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Accessing the Oracle Social Network (OSN) results in blank page for some users, and nothing is loaded.

The same worked in the past.

Changes

Extended Collaboration was once configured and has been turned off. 

Cause

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