My Oracle Support Banner

Office365: Only One Of 2 Error Descriptions Appears In Add-in (Doc ID 2636501.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Microsoft Office 365

Only one of 2 error description appears in Add-in


EXPECTED BEHAVIOR
-----------------------
The Addin should show both errors from Count.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Office 365 add-in
2. In Sync area see that the Add-in counters shows 2 error count
3. Expand the errors and only see one

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see consistency in the errors of the add-in.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.