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AR Credit Memo Application Is Not Generating The Correct Journay Entry (Doc ID 2636647.1)

Last updated on FEBRUARY 06, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Transactions

We are facing issues with credit memos not generating the accounting entry for the application part.

ERROR
-----------------------
The subledger journal entry does not balance in the entered currency.
Cause: The subledger journal entry does not balance in the entered currency and entered currency balancing is not enabled for the ledger.
Action: Verify the entered amounts on the journal entry lines are correct or define a valid entered currency balancing account for the ledger.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Create Accounting
2. Check the Execution report

BUSINESS IMPACT
-----------------------
The issue has the following business impact: Unable to post Credit Memos to accounting.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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