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Error During Sync JBO-27014: Attribute ActivityTypeCode In ActivityEO Is Required (Doc ID 2636654.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Microsoft Outlook

Error during sync JBO-27014: Attribute ActivityTypeCode in ActivityEO is required

Profile logs show this error during sync

JBO-27014: Attribute ActivityTypeCode in ActivityEO is required

ERROR
-----------------------
[20-01-28 13:53:32.403838,T16932] [info] [connector_site]: [13:53:32.403838],,{gen}: FusionSyncronizebleType error: Object type: activity
Error details are available in the application log files.
JBO-FND:::FND_GENERIC_MESSAGE: The message is oracle.jbo.service.errors.ServiceException : JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000093266253 ] in ActivityEOJBO-27014: Attribute ActivityTypeCode in ActivityEO is required..
@@@@rref:soap_2020-01-28T18-52-32-702.xml.gz.bin
@@@@server error:ZOE_SERVICE_INVOKE_ERROR
@@@@xml:
[20-01-28 13:53:32.404872,T16932] [ERROR] [sync_issue]: Addition error of 'activity' object to storage 'Remote': object_locked (FusionSyncronizebleType error: Object type: activity
Error details are available in the application log files.
JBO-FND:::FND_GENERIC_MESSAGE: The message is oracle.jbo.service.errors.ServiceException : JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000093266253 ] in ActivityEOJBO-27014: Attribute ActivityTypeCode in ActivityEO is required..
@@@@rref:soap_2020-01-28T18-52-32-702.xml.gz.bin
@@@@server error:ZOE_SERVICE_INVOKE_ERROR
@@@@xml:) srcId:#0000000091F5239F3B0CE5489A51E9693F2EAC7607001919D9BCDE3BE24092FB68A4CDBF7F19006A6AC0010500001919D9BCDE3BE24092FB68A4CDBF7F19006BA3AB040F0000




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run full sync on OSC for Outlook
2. See error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user cannot complete full sync

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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