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Reviewing Sub-Ledger Journal Transactions over 3 months old - Application error occurred. See the incident log (Doc ID 2636700.1)

Last updated on AUGUST 15, 2023

Applies to:

Oracle Fusion General Ledger Cloud Service - Version and later
Information in this document applies to any platform.


On : version,

When attempting to review sub-ledger journals
the following error occurs.

An application error occurred. Your help desk can use the following information to obtain a more detailed description of this incident: X, Server Domain: FADomain, Server Instance: XXXX, Application Name: XXXXX

The issue can be reproduced at will with the following steps:
1- From GL Dashboard, review Sub-ledger Journals
2- Select your Ledger
3- Select  Journal Source
4- Select an Accounting Date older than three months
5- Select a Journal
6- Hit View Transactions – Error appears

The issue has the following business impact:
Due to this issue, users cannot drill down into the journal


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