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Modifying an Asset and Saving it to the Quote Results in Duplicate Items with an Add or Delete Action Code (Doc ID 2636933.1)

Last updated on FEBRUARY 19, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 C and later
Information in this document applies to any platform.

Symptoms

After modifying an asset from a quote, and saving the configuration that is opened from the asset duplicate items are added to the quote.

There is a set of items with the action code of Add and a set of items with an action code of Delete. The model item will have a no change (-) action code.

Changes

The ABO Package was upgraded to the 2017 R1 package, 18D Package, or 19B Package.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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