Oracle CX Sales and B2B Service: Introduction to User Adoption in Oracle
(Doc ID 2637032.1)
Last updated on FEBRUARY 23, 2021
Applies to:Oracle Fusion B2B Service Cloud Service - Version 220.127.116.11.0 and later
Oracle Fusion CX Sales Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Applications
Information in this document applies to any platform.
When you introduce something, it’s helpful to track its usage metrics to measure its success.
This document provides information on how you can use Oracle BI to measure aspects of user adoption.
Oracle CX Sales and B2B Service
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