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SSP Can't Upload - Gateway Timeout Error (Doc ID 2637038.1)

Last updated on AUGUST 02, 2022

Applies to:

Oracle Fusion Revenue Management Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms


Users are unable to upload SSP values. Below error is seen.

ERROR
-----------------------
Gateway timeout





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Manage Standalone Selling Price Profiles
2. Click Edit and Click Create SSP

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete allocation process and cant close the period.

Cause

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In this Document
Symptoms
Cause
Solution


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