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OAC: Clicking on a Bookmark Hypelink in a Microsoft Word File Throws a 401 Authorization Required Error (Doc ID 2637209.1)

Last updated on FEBRUARY 10, 2020

Applies to:

Oracle Analytics Cloud - Version N/A to N/A [Release 14.1]
Information in this document applies to any platform.

Symptoms

A bookmark link has been generated for an OAC analysis ( for example: https://<instance>-<cloud account>.analytics.ocp.oraclecloud.com/analytics/saw.dll?PortalGo&Action=prompt&path=<analysis> ).

The URL is included in an email that is opened in MS Outlook and a user clicks on the URL / hyperlink.  In the default web browser, see the user is prompted to login and supplies his SSO credentials, and see the analysis opens.

The URL is included in a MS Word document and a user clicks on the URL / hyperlink.  In the default web browser, the user sees a tab with the message "You cannot bookmark and access the /signin URL directly". In another tab, the user is prompted to login and supplies his SSO credentials, but see he is redirected to https://<instance>-<cloud account>.analytics.oraclecloud.com/cloudgate/v1/oauth2/callback with a "401 Authorization Required" message.

Cause

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In this Document
Symptoms
Cause
Solution


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