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Few ASNOutCre Messages Are Stuck on etASNOutAT Topic And Not Getting Consumed (Doc ID 2637605.1)

Last updated on MARCH 01, 2020

Applies to:

Oracle Retail Integration Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Few ASNOutCre type messages numbers were stuck. Retrying those messages just sets the IN_QUEUE flag as checked and nothing happens - attempt count does not change.

Below error is seen in RIHA tool:

javax.ejb.EJBException: Exception while processing request: Error from {call RMSSUB_ASNOUT.CONSUME(?,?,?,?)}: [E] Error ORA-06502: PL/SQL: numeric or value error: character to number conversion error returned by program unit RMSSUB_ASNOUT.PARSE_DISTRO.
at com.retek.rib.j2ee.RIBMessageSubscriberEjb$MessageHandler.handleMessage(RIBMessageSubscriberEjb.java:431)
at com.retek.rib.collab.HospitalController.performHandlerCall(HospitalController.java:382)
at com.retek.rib.collab.HospitalController.doMessage(HospitalController.java:288)
...
at com.sun.proxy.$Proxy337.onMessage(Unknown Source)
....
at java.lang.Thread.run(Thread.java:748)
Caused by: com.retek.rib.binding.exception.RIBIntegrationException: Exception while processing request: Error from {call RMSSUB_ASNOUT.CONSUME(?,?,?,?)}: [E] Error ORA-06502: PL/SQL: numeric or value error: character to number conversion error returned by program unit RMSSUB_ASNOUT.PARSE_DISTRO. - Nested exception: - com.retek.rib.collab.RibAPIException: Error from {call RMSSUB_ASNOUT.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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